MOVE IT – FAQs

What time does the show open?

The opening times are:

Friday 16 March
Saturday 17 March
Sunday 18 March
10:00 – 18:15
10:00 – 18:15
10:00 – 17:00
Where does MOVE IT take place?

MOVE IT takes place at ExCeL London.

EXCEL, LONDON (EAST ENTRANCE)
Royal Victoria Dock
1 Western Gateway
London E16 1XL

Is there parking?

Yes – please use the main Orange car park which is underneath the venue. If you are using a sat nav use postcode E16 1DR to get to the carpark.
Once inside the car park follow signs to the ICC in order to be closer to the MOVE IT entrance.
Parking is a flat rate of £15 per day (pay and display).

We are coming by coach, is there a drop off point?

Yes – at the East Car Park by the Aloft Hotel – postcode E16 1FR.
Coaches can also park in the East Car Park at the rate of £30 per day.

When do I get sent my ticket?

Your e-ticket will be sent to your given email address shortly after purchase.
You cannot purchase a physical ticket to be sent to your address, unless you are an Artist in which case you will be sent an Artist pass for your date of performance. (For more information please see Artist FAQ's.)

If you're concerned about an order please contact the Ticket Factory and quote your booking reference.

 

Calling from U.K.- 0844 581 0825
Calling from Ireland & Overseas – 0121 796 618

Groups line – 0800 358 0058 or email groups@theticketfactory.com

For all ticket terms & conditions, please see here

 

My ticket hasn’t arrived what do I do?

Your ticket should arrive by email, so please check you have entered a valid email address upon purchase.

If your ticket is not in your Inbox, please check your Junk Mail Folder.

In the instance no e-ticket has arrived, please contact our Ticket Partner, The Ticket Factory:

Calling from U.K.- 0844 581 0825
Calling from Ireland & Overseas – 0121 796 618

Groups line – 0800 358 0058 or email groups@theticketfactory.com

For all further ticket conditions, please see here

Once I have bought my tickets, can I change the day or change the dance class?

Unfortunately not – with the event being very popular, it will be very difficult to accommodate changes. Please contact customerservices@theticketfactory.com with any enquiries.

I'm coming as part of a large group/coach party, how do we buy tickets?

There is a separate process to help coordinate large bookings and MOVE IT offers the following group bookings discounts:

Bookings of 15 or more = 5% off entry ticket price
Bookings of 30 or more = 10% off entry ticket price
Booking fee £5

Find out more about group bookings

I now can't come to the show, can I have a refund?

We are sorry, but we are not able to refund tickets for people who can't make it.

Ticket Terms & Conditions can be found on the ticket booking page.

Can I bring my baby/under 5 year old?

Yes, MOVE IT is a family friendly show, though the live performances are noisy and may contain flashing lights, so might not be suitable for very small children.

Under 5’s do not require an entry ticket.

Is there a cloakroom?

Yes there is, you'll be able to leave your bags in a secure place. There is a cost of £1 per item.

What time should I arrive before my dance class?

There is 15 minutes break between classes, arrive early to drop your things and warm up before the class starts.

What to wear to dance classes?

There are limited changing spaces at the event, therefore come dressed to move and in the footwear you plan to dance in. Please note if you are taking a contemporary or ballet class please bring ballet shoes, soft shoes to wear as it is not advisable for dancers to go barefoot.

Is there a restaurant?

Yes. There are various cafes and outlets selling food at the show.

Can I buy things from the show, or is it just for looking around?

There will be a large number of companies selling their ranges of dancewear, accessories and a host of products to purchase. Many take credit cards but some will only accept cash. There is a cash point in the venue.

I'm coming in a wheelchair, do you have wheelchair access?

Yes.

Entrances
All public entrances allow for access by wheelchair via low gradient ramps and an automatic door. Once inside the venue, all floors are level, offering unobstructed access.

Facilities
There are 40 toilets for disabled visitors located throughout the building.

Accessible parking
There are 124 accessible parking spaces in the Orange Car Park (recommended car park for MOVE IT). Spaces are available to blue badge holders only and badges must be displayed at all times. Accessible parking is charged at the normal rate of £15 per day (pay and display).

For more information please see: http://excel.london/accessibility

I'm in the trade, what should I do?

Please see here for more information.

When are Teacher Application Deadlines?

The deadline for Teacher applications is September 2017.
The exact date will be confirmed soon.

Can I Apply After the Deadline?

Unfortunately when Artist Applications are closed, no further applications will be accepted.
Due to the vast number of applications, any submitted after the deadline will not be considered.

When Do I Find Out If I've Been Successful?

MOVE IT's Creative Team will select their Programme and will inform you of their decision by ***.
(To be confirmed.)

What is shell scheme?

Shell scheme is a pre-built stand structure which halls walls, and name panel. We use Octonorm shell scheme and full details can be found here .

What is space only?

It’s exactly that! If you book the space only option, you (or a stand contractor) will need to build everything from the ground up.

Can I display graphics on my stand?

Absolutely! Our preferred supplier is Consider This UK. Contact Paul@considerthisuk.com for a quote.

Does taking a stand guarantee performances or teaching slots?

The programme is editorial and is curated from a selection process by our creative team. Although we do encourage exhibitors to apply, this is completely separate from your stand booking. The only exception to this is the Showcase Theatre which is a space for full-time schools to showcase their work. Slots in this space are allocated according to the size of your stand as follows:

2 x 4 min slots for stands up to 9sqm

3 x 4 min slots for stands 10-19sqm

4 x 4 min slots for stand 20sqm+

How do I update my exhibitor profile on the website?

You can update your profile and logo at any time on the website. All you need to do is log into the e-zone which you will receive details for from November 2017. If for any reason you don’t have this information please email Samantha-kay.oliver@upperstreetevents.co.uk.

How do I update my exhibitor programme in the show guide?

The deadline to update your exhibitor profile for the show guide is Friday 2nd February. You must have submitted your profile through the exhibitor manual which you can download here.

What is my exhibitor manual?

Your exhibitor manual will provide you with everything you need to know about exhibiting at the show. You can find information about set up, break down, booking your electricity, fascia board, lighting etc. If you have not received your exhibitor manual, or have any questions, please contact emma@opssquad.co.uk.

Why exhibit?

Do you want to access over 26,500 dancers, dance students, dance professionals, teachers, dedicated friends and family and members of the trade? Want to increase sales or promote your brand?

At MOVE IT, we bring the whole dance community together under one roof for you to access, sell and inspire. Whether you are a college looking to find your nest year’s cohort, or a retailer wanting to sell products to dancers and trade, we can provide that platform for you to meet your audience.

Exhibiting at MOVE IT will allow you to showcase your products or brand through a stand at the show, in the official show guide, as well as online on our exhibitor profile with over 145,000 unique users per year.

Interested? Contact our MOVE IT Sales Manager, Donna Easton. 

How Can I Be a Part of MOVE IT?

There are tons of ways you can be a part of MOVE IT!

Artists

If you're an artist, or represent a group of artists, you can apply to perform on the Main Stage, in the Championships and take part on the Freestyle Stage at MOVE IT.

Information on how to apply as an artist can be found under our 'Artists' section here. 

Teachers

If you're a teacher, or are looking to lead a class, workshop or talk at MOVE IT, you can apply to join us as part of MOVE IT PRO (Seminars/Workshops), the Performing Arts Workshops or our Dance Programme Classes.

Information on how to apply as a teacher can be found under our 'Teacher' section here. 

Exhibitors, Partners & Sponsors

We work with a fantastic array of brands, companies and Partners to build MOVE IT and make it the best event possible. We work with Media and Industry Partners to develop the brand and have amazing Sponsors who invest to be a part of the show.

If you're looking to become a Media or Industry Partner, or join us as a Sponsor, more information can be found under our 'Sponsors & Partners' Section here. 

We also have space dedicated to amazing brands, companies and industry institutions that come to MOVE IT as an Exhibitor.

If you're a brand or company looking to exhibit as part of MOVE IT, information can be found under our 'Exhibitor' section here.

If you are Trade, more information can be found here. 

How do Main Stage Applications work?

Please visit our Artist Application section here, where you can also find information on how to apply for the Championships.